our policies

By enrolling your child in Acro Kids classes you (as the child student’s parent or guardian) acknowledge that you have read, agree to abide by, and (where the context requires) consent to, all of the terms, conditions, codes and policies referred to below.

To enrol at Acro Kids for Term 3 2021 onwards you agree to abide by the following:

Students MUST stay home if they are unwell.

There will be no refunds or credits for students not attending class due to illness AND/OR if government restrictions require us to stop face-to-face learning. If government imposed restrictions require us to once again close our doors, Acro Kids will provide virtual lessons via Zoom class links. These classes will be recorded and accessible anytime. Families will also have access to our online student portal which will include tutorials and at home activities. By re-enrolling with Acro Kids you are agreeing to this approach and understand that you will not be refunded or credited for any fees paid. 

Covid Safe Plan

 

This Covid Safe Plan is based on the DHHS and Gymnastics Victoria guidelines, and all Acro Kids students and their parents/ carers and staff must comply with the plan and associated actions.

At Acro Kids we are committed to maintaining best practices in relation to hygiene standards and will always strive to make our environment safe, supportive, nurturing and happy for our students.

Please note that it is essential that you keep your child at home if unwell. Any children displaying symptoms or appearing physically  unwell will not be permitted to attend class.

Principle I. Ensure physical distancing

 

Actions  

  • Parents and children will be reminded of the need to keep 1.5 metres distancing from others where practicable
  • Coaches will also keep to distancing guidelines where practical without compromising child safety
  • Markers will be placed along the floors to indicate proper distancing
  • Children will enter the building from the front door clearly marked entrance and will exit from the side door clearly marked exit, to allow for smooth and safe transition between classes
  • Parents/ carers are expected to be punctual at drop off/pick up times to avoid students needing to wait inside the building, potentially holding up the next classes.
  • Maximum number of class participants within the building is 20. Coaches and parents/carers assisting younger children are additional to this number. (Only one parent/carer is permitted per child)
  • Parents/carers not assisting young children will not be permitted to wait in the building during classes
  • Students will not be participating in partner work until distancing requirements are lifted.

  

Principle 2. Wearing a face covering

 

Actions 

  • Students under 12 are not required to wear a face mask
  • Students over 12 are required to wear a face mask on entering and leaving the class, but are not required to leave these on during class
  • Parents are expected to wear face masks when dropping off and picking up their children from the premises
  • Parents/carers assisting children in our Mini Acro classes will be expected to wear face masks
  • Coaches will wear face masks when interacting with parents and when welcoming and farewelling students, but are not required to wear these when instructing and coaching during classes. 

 

 

Principle 3. Practice good hygiene

Actions

  • Hand sanitiser is located in the reception area, and all students and any adults entering will be expected to use the sanitiser.
  • Soap and disposable paper towels are provided in the toilets
  • High touch surfaces of equipment will be wiped between classes and a thorough cleaning of equipment will be conducted at the end of each day.
  • Children will be asked to bring their own drink bottles and place these with their belongings in the cubicles provided.

 

Principle 4. Keep Records and act quickly in case of a positive case.

Actions

  • Students attendance will be marked for each class and time they attend
  • Parents entering the building will be required to digitally check in and enter their details which will record the date and time spent in the building, to ensure our records are accurate for contact tracing requirements
  • If you or your child test positive for Covid 19 please notify us immediately
  • In the event of a student, parent or coach testing positive for Covid 19, DHHS will be notified and appropriate actions will be taken.

welcome

Congratulations on enrolling your child in our unique Acro Kids program. We sincerely hope your child will greatly enjoy their participation in our program, and will gain increased physical skills and abilities, as well as increased confidence.

 

what is Acro Kids?

Acrobatics is an extraordinary physical art-form which dates back many thousands of years in different forms and different cultures. Although usually associated with circus performance, acrobatics forms the foundation of many performing and martial arts as well as sports due to its emphasis on balance, agility, motor-coordination, poise and control. General acrobatic activities include floor tumbling, mini trampoline, acro balance, handstands, cartwheels and somersaults. More advanced skills include gymnastics, flexibility, strength and control training.

our programs help children to:

  • Enhance balance, co-ordination and agility

  • Develop posture and confident body movement, including the ability to land safely

  • Challenge the mind and body to reach new goals

  • Build fitness, strength and flexibility

  • Further develop their confidence, including self-belief, self-discipline, empathy, courage, leadership and resilience

 

our philosophy

Acro Kids is a fun, energetic, non-competitive, recreational gymnastics program which aims to develop children’s acrobatic skills, fitness, co-ordination, stability and confidence.

Research demonstrates that physical activity and sports enhance children’s cognitive functioning memory, concentration, behaviour and academic achievement. However, many physical and sporting activities are highly competitive and teach children that unless they are very good at a particular sport or achieve certain levels they are either excluded from teams or encouraged to try something else.

Acro Kids is child centric in that we focus on the individual child and support them to develop and build their acrobatics skills at whatever level they are at, regardless of age or fitness.

Our programs are holistic in that they combine physical activities with building confident kids, in key areas such as self-belief, courage, resilience, self-discipline, leadership and empathy. These components are built into our programs in the way we interact and teach, enhancing the child’s experience and engendering traits that will help them grow into confident adults combined with a love of physical exercise.

our values

  • We treat our clients (children and their parents) with care and respect

  • We role-model the confident characteristics we are engendering in the children (self- belief, self-discipline, courage, empathy, leadership and resilience)

  • We provide a safe and supportive environment for children to develop their physical skills in a fun and enjoyable way

  • We are professional in our approach, committed to our own continued professional development combined with a positive and engaging attitude

 

class levels (beginner-intermediate-advanced)

While it is helpful for children to feel comfortable by being in a class with children of a similar age, our classes operate on the level of skill and children are assessed and placed in a class matching their level of skill. We regularly assess children throughout the term and move them up to the next level when they are ready. We encourage children to develop their skills at their own pace without comparing themselves or their progress to others.

 

discipline policy

In order to create a safe and positive environment for all children it is important that children respect others and respond to the instructions given by their coaches. New students are shown how to use the equipment safely as well as how to complete the physical exercises. If children are being disruptive or aggressive to others they will be given a warning to change their behaviour. However, if it continues they will be asked to sit out for a few minutes, and then re-join the class if they agree to change their behaviours. If the child continues with the disruptive behaviour, their parent or carer will be contacted to collect them.

Dealing with Injuries – see Injury Protocol

termination of enrolment

When reasonable efforts have not been able to resolve difficult situations, and it will likely be in the best interest of the child, and other students, Acro Kids reserves the right to cancel a child’s enrolment in the program. While this decision will not be taken lightly it would likely be in the following circumstances:

  • Continued disruptive, dangerous or aggressive behaviour by students or their parents

  • Breach of our terms and conditions

  • Failure to pay fees within a reasonable timeframe (generally no later than the 2nd class of the term)

Any fees paid or payable will not be refunded.

 

communication

All important information is sent to you via email so please ensure that your email details are up to date. We also have a private Acro Kids Facebook group which provides you with up to date information and an opportunity to be part of our community. To join our community please follow the link above.

fees –

see our program pages for fees

  • All fees must be paid in advance or via a monthly direct debit. Upfront payment options are bank transfer, online credit card payment (surcharges apply) or cash. Children will not be permitted to attend classes if fees haven’t been paid either up front or direct debit option has been activated.

  • All fees are inclusive of GST. A tax invoice will be issued to you when you complete your enrolment via our online portal.

  • Direct debit surcharges may apply.

  • If your child is going to be away for extended periods of time (i.e. 4 weeks or more within one term) discounted fees may be requested in advance. These arrangements must be made prior to the commencement of term and discounts will be at the discretion of Acro Kids. Discounts will not be available for those classes with waiting lists in place.
  • Family discounts are applicable see programs

make up classes

We regret that we cannot offer refunds or credits for classes missed during the term. Each child is entitled to do a maximum of 2 make-up classes within the same term when they are unable to attend their scheduled class for an unavoidable reason such as illness. A minimum of 1 hours notice of your child’s absence is required to be eligible for a make up class. Make up classes must be requested either via the customer portal or via email and are subject to availability.

refunds/ cancellations

  • If you wish to cancel your child’s enrolment in our Acro Kids program you must do so by the end of the 2nd week of term. Any remaining paid sessions will be refunded minus the annual membership fee which is non-refundable.

  • For children enrolling after the start of term, a minimum of two weeks notice is required should you wish to cancel your child’s enrolment. Any remaining sessions after the two week period will be refunded minus the annual membership fee which is non-refundable.

 

dropping off and collecting your child

  • It is expected that children are punctual to class.

  • For the safety of our children please drive slowly! There are many young children coming in and out of the building.

  • Whilst all reasonable care is taken, to the extent permitted by law Acro Kids is not liable for children outside of scheduled classes or the immediate premises. All parents/carers must drop off and pick up their child at the door. Children are not permitted to wait outside the building for their parent/carer.

  • Do not double park in the middle of the driveway to collect your child. This obstructs other people needing to park and turn their cars around. 

The safety of our students, children and staff is of paramount importance, and we respectfully ask you to adhere to these policies and communicate to any other parties who may be dropping off or collecting your child.

parent viewing policy/open days

Any children either attending a trial class, with special needs or separation anxiety are welcome to have a parent or carer in the class room to help them settle into the class environment. Once children are settled parents/carers are welcome to sit in the waiting area (subject to density restrictions) or alternatively leave and pick up at the end of class. During the last class of each term we have Open classes for parents to come into the class room to watch the class and even join in the fun! *Open classes may be cancelled depending on government Covid restrictions.  

social media and image policy

Acro Kids reserves the right to use images taken from classes, and other activities solely as part of our marketing and promotion activities. Parents consent to and waive all rights to the use of these images for these purposes.

While parents may take photos or film their children at open classes, they need to be respectful of how these images are used if other children are in them. Acro Kids takes no responsibility or liability for how these images may be used.

 

our commitment to child safety

Our organisation is committed to child safety.

Acro Kids is committed to having a set of policies and procedures relating to child safety in place. These will be reviewed and evaluated regularly. We are committed to remaining up to date with current best practice and implementing this within our own organisation.

We want children to be safe, happy and empowered. We support and respect all children, as well as our staff and volunteers. We are committed to the safety, participation and empowerment of all children. Acro Kids core values clearly support this commitment.

 

our values
  • We treat our clients (children and their parents) with care and respect
  • We role-model the confident characteristics we are engendering in the children (selfbelief, self-discipline, courage, empathy, leadership and resilience)
  • Physical activities and skill development should be fun and enjoyable
  • We are professional in our approach, committed to our own continued professional development combined with a positive and engaging attitude

 

We have zero tolerance of child abuse, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.

Our Child Safety Officer (the Director) will be the first port of call for all incidents and will guide staff through all procedural requirements.

We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

We will ensure that we remain up to date with all obligations via our association and memberships with peak bodies such as Gymnastics Australia.

Our organisation is committed to preventing child abuse and identifying risks early, and removing and reducing these risks.

We are committed to remaining up to date with current best practice in this area of risk identification.

Our organisation has robust human resources and recruitment practices for all staff and volunteers.

As a minimum all staff will hold a current Working with Children Check and Level 2 First Aid Certificate. Staff will have relevant qualifications or be in the process of obtaining qualifications under the direction of the Director. All staff will attend regular internal and external professional development.

Our organisation is committed to regularly training and educating our staff and volunteers on child abuse risks.

As a minimum our staff will participate in 4 internal professional development sessions per year. All volunteers will be given a clear briefing and induction prior to assisting with Acro Kids events.

We support and respect all children, as well as our staff and volunteers. We are committed to the cultural safety of Aboriginal children, the cultural safety of children from a culturally and/or linguistically diverse backgrounds, and to providing a safe environment for children with a disability.

Training and development plans will be put in place each year that identify team and individual training needs. These plans will identify key areas for development and upskilling and will ensure that we remain up to date with current best practice.

We have specific policies, procedures and training in place that support our leadership team, staff and volunteers to achieve these commitments.

 

if you believe a child is at immediate risk of abuse phone 000.

privacy policy

We respect your privacy and as such the following provides you with information about how we use any information that you provide to us.

  • We use any information gathered to assist us in ensuring the programs we teach are relevant and useful to your child, and in order to comply with certain laws and regulations.
  • If we are gathering any personal information from you or about your child, please note that this is for our own use, and will not be provided to any third party unless required by law.
  • We may disclose your information to service providers, agents and contractors (for example direct debit companies, or debt collection agencies) from time to time to help us to provide our services to you or as otherwise required or authorised by law.
  • We take reasonable precautions to prevent the loss or misuse of your personal information.
  • You have a right to access most personal information we hold about you and your child and to seek its correction. Please contact us via email – info@acrokids.com.au to ask for access to your information, or if you have a complaint concerning your information privacy

have your party with us

CELEBRATE WITH ACRO KIDS

Our parties are heaps of fun for kids and easy for parents! Enjoy an acro, ninja or parkour party with your friends, all ages and levels of abilities can be catered for. You’ll enjoy having the whole venue to yourself hosted by our awesome Acro Kids coaches. So whether it’s a birthday or end of year break up you’re celebrating, we can’t wait to help you have an awesome time!